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Support Center

 

  • What is Vahaa Smart Garden?
    Vahaa Smart Garden is a home soilless farming unit that allows you to grow fresh and nutritious plants throughout the year, regardless of the season. It uses hydroponic methods to allow users to easily grow fresh vegetables and fruits according to their preferences, thus allowing you to experience the easiest way to grow fresh and healthy plants.
  • Do we need to use any pesticides in the Vahaa Smart Garden?
    Pesticides are a type of agricultural chemicals used to remove harmful organisms that may harm plants during plant growth. Since Vahaa Smart Garden offers a plant growing experience in a home environment, you do not need to use any agricultural chemicals against harmful organisms that may come from the outside environment.
  • Can we safely eat the plants we grow?
    Since no agricultural chemicals are used in the system, you can safely consume the plants you grow in Vahaa Smart Garden.
  • How can I start growing with Vahaa Smart Garden?
    You can easily set up your plant by reviewing the Vahaa "Quick Start" document and start your unique plant growing experience right away. You can access all the user manuals you need at www.vahaa.co/manuals .
  • Does Vahaa Smart Garden need electricity to operate?
    To start growing healthy and fresh plants in the Vahaa Smart Garden, simply plug the adapter provided in the box into an outlet.
  • Should grow lights be left on all the time?
    Plants, like humans, need sleep. Thanks to the automation system in Vahaa Smart Garden, the plant grow lights remain on at certain hours of the day and turn off at certain times. Depending on the plant type, the plant grow lights remain on for an average of 16 hours and off for 8 hours. You can adjust the light exposure times of your plants using the Vahaa Mobile Application. This way, you can provide your plants with the appropriate amount of light to support optimum growth. You can also set the time intervals for the lights to remain on and have the flexibility to adjust them differently for summer and winter seasons.
  • Are the grow lights in Vahaa Smart Garden harmful to health?
    The grow lights in the Vahaa Smart Garden are not UV lights that can harm health. However, grow lights should never be viewed directly with the naked eye.
  • How should I maintain and clean my Smart Garden?
    After harvesting the plants you have grown in Vahaa Smart Garden, it is recommended that you perform some maintenance and cleaning operations before planting new ones. First, disconnect the device from the power supply. After removing the LED Module, you should remove the Water Pump Module (as shown in the Quick Start Guide). Clean all plastic parts thoroughly using a damp cloth and let them dry before reassembling. After draining the water from the water tank, clean the inside of the water tank and wipe it with a damp cloth. After cleaning all parts, complete the installation again by following the instructions shown in the user manual and quick start guide. You can start your journey again by purchasing a new Vahaa Hobby Gardening Kit. For detailed instructions, please visit www.vahaa.co/maintenance .
  • Where should I position my Smart Garden?
    Vahaa Smart Garden beautifies your living environment, so we think you will always want to keep it in mind. There are some points to consider when positioning your Vahaa Smart Garden for a unique plant growing experience. Do not place your smart garden in direct sunlight, on or near a radiator, in the direct effect area of an air conditioner, on a sloped surface, right next to a window or on a balcony. For detailed information, you can access the Vahaa Smart User Manual at www.vahaa.co/manuals.
  • Are the seeds used in the Vahaa Smart Garden system healthy and reliable?
    The seeds used in the Vahaa Smart Garden system have been carefully selected, do not contain GMO and you can grow and consume them safely.
  • What are the main differences between plants grown in hydroponics and those grown in soil?
    The plants grown in the Vahaa Smart Garden are grown hydroponically in a soilless environment with specially formulated liquid plant nutrients. In this way, the plants are protected against any harmful organisms or heavy metal toxicity that may come from the soil. At the same time, the special plant growth lights in the Vahaa Smart Garden ensure that the plants photosynthesize uninterruptedly. Plants grown in this way grow much faster and healthier than those grown in soil.
  • What is the Vahaa Experience Kit?
    Purchasing the Experience Kit allows you to create your own plant growing experience by placing your own preferred seeds into Plant Growing Capsules.
  • What is the role of Vahaa Plant Nutrients in growing healthier and more productive plants?
    Vahaa Plant Nutrients are formulated and produced to grow plants in the most efficient and healthy way. These nutrients contain all the macro and micro elements that plants need to get from the soil.
  • Can I use tap water in my Smart Garden's water tank?
    As Vahaa, we have conducted all our experiments using drinking water. Although not mandatory, we recommend using drinking water when growing your plants, as the quality of the water used for the plants can affect their growth.
  • How long will it take for my plants to be ready to harvest?
    Each plant in the Vahaa Hobby Gardening Kits has different growing times. Green leafy plants and herbs are ready to harvest in an average of 3-4 weeks, while fruit plants and flowers are ready to harvest in an average of 10-12 weeks. To ensure optimum growth, you can refer to the timetables shown in the Hobby Gardening Kit user manual or the Vahaa App.
  • How often should I check the water level?
    In order to have a healthy plant growing experience, it is very important to check the water level of your Vahaa Smart Garden every 3-4 days. When the water level drops below half of the water tank, it is recommended to add drinking water to the water tank. It is also recommended to refill the entire water tank with each nutrient change for optimum plant growth.
  • How do I prune my plants?
    To prune your plants correctly, you can follow the directions in the Vahaa Mobile App or refer to the Vahaa Hobby Gardening Kit user manual. For detailed directions, you can visit www.vahaa.co/maintenance .
  • What can I do with the Vahaa Mobile Application?
    With the Vahaa Mobile Application, you can receive all the notifications you need while growing plants, access informative documents, learn all the actions you need to take for the plants you grow, set the working hours of your plant grow lights, and follow your Vahaa Smart Garden adventure.
  • How can I integrate my kit information into Vahaa Mobile Application?
    After configuring your device in the mobile application, you can add the Vahaa Hobby Gardening Kit to your device by clicking the "+" button on the control panel. You can access all the user manuals you need from this link .
  • Is it possible to add more than one device to the Vahaa Mobile Application?
    Thanks to the Vahaa Mobile Application, you can add and monitor multiple Smart Gardens with a single user account.
  • How do I connect my Smart Garden to Wi-Fi?
    You can pair your device with the mobile application by following the connection steps on our Smart Garden Pairing page.
  • What type of Wi-Fi network does Smart Garden require?
    Vahaa Smart Garden requires a WiFi connection operating on the 2.4 GHz frequency channel.
  • Can I adjust the lighting cycle of my Smart Garden according to my own preferences?
    You can adjust the lighting hours of your Vahaa Smart Garden via the Vahaa App, so you can provide your plants with the appropriate amount of light to support optimal growth. You can also set the time intervals for the lights to stay on and set them differently for summer and winter seasons.
User Manuals

Here you will find comprehensive guides and instructions to help you make the most of your smart gardening experience. Our user-friendly manuals provide step-by-step explanations, tips, and troubleshooting advice to ensure a seamless setup and operation of your Vahaa Smart Garden. Whether you're a beginner or an experienced gardener, our manuals are designed to empower you with the knowledge and skills needed to grow thriving plants, right at your fingertips.

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Quick Start Guide

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Vahaa Smart Garden  Manual

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Vahaa Seedpod Kit Manual

Do you need help?

Stuck on something? Don't worry, we're here for you! If you need assistance or have any questions, our support team is ready to lend a hand. Please follow the link below to get help.

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